I’m awake! And I’m at work.
That’s the positive.
I spoke to a customer who went from wanting to get a lawyer and sue us at the beginning of the phone call to loving me and wanting to meet me and buy me lunch. Yeah. I’m that good.
However, being nice is exhausting. It’s easier to be snappy. It’s so easy to be a bitch.
Oh, well. Still smiling.
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